We try to see every sick patient on the same business day that
they call in
We will make an attempt to return every call within one business
We have other physicians on-call after hours to return urgent
Patients with life threatening conditions should
call 911 or go directly to the emergency room and not wait
to speak to the on-call doctor.
Refill requests will be handled within one business day. It is
much easier to get a refill if your pharmacy submits your request
through electronic prescribing
We cannot return email inquiries that are sent to the practice
through standard email. Standard email services do not meet the
security requirements of HIPPA.
We do have a secure encrypted email service through our patient
portal. You can sign up for this when you visit the office.
$25 dollars will be charged for returned checks
25 dollar charge for failing to cancel a regular appointment
more than 24 hours in advance ($50 for physicals missed)
This fee will be waived in emergencies.
These fees are not covered by insurance including HMO
It is my policy not to overbook my schedule in order to try
to avoid longs waits in the waiting room. If you miss an appointment
with out notice, it is only fair that you pay for the overhead costs
that the time you reserved.